DESCRIPTION OF COURSE UNIT


1.

Code

Course unit title

Title of the degree programme

LLL17B000075

Communication in organization

Elective subject


2.

Name of lecturer(s)

Departament(s)

Coordinator: Rasa Valienė (rasa.valiene@mruni.eu)

a. o: Assoc. Prof. Dr. Aušra Žemienė, Rasa Valienė

Institute of Philosophy and Humanities


3.

Cycle of course unit

Level of course unit

Type of course unit

I

Not applicable

Optional


4.

Mode of delivery

Year of study and semester when the course unit is delivered

Language of instruction

Audience

2 semester

Lithuanian


5.

Study requirements

Prerequisites:

Co-requisites:

Work placement(s):

Not applicable

Not applicable

Not applicable


7.

Number of ECTS credits allocated

Student's workload

Contact work hours and planned learning activities

Independent work hours

6

162

50

112


8.

Purpose of the course unit

• Give knowledge about the process of subject communication, features of effective communication in organization. • Form the abilities to assess own and others’ communicative activity, i.e., gnostic and organizational-technical skills. • Develop the competence of effective subject communication in occupational life, form the abilities to avoid individual and organizational communication obstacles and mistakes.

Learning outcomes of the course unit

Teaching and learning methods

Assessment methods

After finishing the studies of subject communication, the students will be able to assess their own and others’ communicative activity, will have shaped Gnostic and organizational-technical communicational skills.

Seminars, case analysis.

Case analysis. One assesses the skills of acceptance, i.e., receiving of information (active listening and verbal as well as non-verbal information perception): ability to form the aim of the speech and its main idea, thinking critically to raise questions. Public monologue speech (presentation of new project, public declaration, reporting paper, etc.). One assesses the skills of expression, i.e., information transference: ability to clearly and coherently present the ideas while speaking publicly, reach persuasion with verbal and non-verbal means, to choose the most effective strategy of answers to various types of questions (specific, not related to the topic, disjointed, discreditable, tactless, etc.).

Will know the forms of written communication in organization (e-mails, memo, remark notes, commercials, reports, invitations, official letters and subject letters) and the norms of office language. Will be able to properly arrange CV, motivational letter for placement interview.

Seminars, independent work, individual tasks.

Practical task: to arrange in written and formalize the subject information. One assesses how students are able according to the tasks formulated to properly arrange, formalize with the means of office expression and transfer official information of different forms.

Will be able to avoid individual and organizational barriers and mistakes of communication, will respect the requirements of communicative ethics in organization.

Independent work, debates.

Paper about the parameters of subject communication effectiveness, communication barriers, individual and organizational obstacles of communication, communicational ethics in organization.


9.

Course contens

Topics

Contact work hours and planned learning activities

Independent work hours and tasks

Tasks

Conception of subject communication. Influence of communication on successful activity of organization: kinds and functions of communication in organization, communicative assumptions of effective work in team.

2

4

6

12

Arrangement and presentation of the paper (1, 2 topics).

Features of effective communication in organization. Individual and organizational communication obstacles and mistakes. Communicative ethics in organization.

2

4

6

12

Arrangement and presentation of the paper (1, 2 topics).

Verbal spoken communication in organization: public speeches, ways of their arrangement and saying, logics, peculiarities of public speech style. Answers to “inconvenient” questions.

2

4

6

16

Arrangement and presentation of public monologue speech (presentation of new project, public report, reporting paper, etc.).

Non-verbal communication codes and intercultural differences.

2

4

6

16

Case analysis. One assesses the skills of acceptance, i.e., information receiving (active listening and verbal as well as non-verbal information perceiving): ability to formulate the aim of the speech and its main idea, raise questions while critically thinking.

Forms of written communication in organization (e-mails, memo, remark notes, commercials, reports, invitations, official letters and subject letters).

4

8

12

24

Practical task: to arrange in written and formalize subject information.

Planning and organizing of meetings and conferences.

2

4

6

16

Arrangement and formalization of meeting report.

Placement procedure and documents necessary for employment interview (curriculum vitae according to Europass CV form, motivational letter).

2

4

6

16

Arrangement and formalization of curriculum vitae (according to Europass CV requirements), motivational letter, job application.

Examination

2

2

Overall

16

32

2

50

 

112

 


10.

Assessment strategy

Weighting percentage

Period or date of assessment

Assessment criteria

Report

20

During the semester

The following aspects of the presentation are rated: Structure: the structure of presentation is clear and logical, all required parts are present (introduction, where the subject, goals, objectives, methods and empirical material is presented; enunciation, where the analysis and interpretation of the empirical material is presented; conclusions) (5 points); Analysis and conclusions: a very comprehensive analysis, valid conclusions, that are formulated based on empirical material (5 points).

Case study

10

During the semester

Assesment in 10-point grading scale. 10 points: actively participates in discussions, replies to questions, formulates problems and questions, makes critical remarks, performs all group and individual tasks qualitatively; participation percentage – 90 %; 9 points: actively participates in discussions, replies to questions, formulates problems and questions, makes critical remarks, performs all group and individual tasks qualitatively; participation percentage – 80 %; 8 points: actively participates in discussions, replies to questions, formulates problems and questions, makes critical remarks, performs all group and individual tasks qualitatively, there is occurrence of some insignificant mistakes; participation percentage – 70 %; 7 points : actively participates in discussions, replies to questions, formulates problems and questions, makes critical remarks, performs two-thirds of group and individual tasks qualitatively, there is occurrence of some insignificant mistakes; participation percentage – 60 %; 6 points: participates in discussions, replies to questions, formulates problems and questions, performs half of group and individual tasks, there is occurrence of some mistakes; participation percentage – 50 %; 5 points: participates in discussions, replies to questions, performs less than half of group and individual tasks, there is occurrence of some significant mistakes; participation percentage – 50 %; 4–1 point(s): participates in discussions, one-third of tasks has been performed qualitatively, participation percentage lower than 50 %. 0 points: tasks have not been performed/ have been performed not qualitatively, no participation in the seminars.

Tasks performance in seminars

20

During the semester

10 points: 95–100 percent of given tasks are done; 9 points: 85–90 percent of given tasks are done; 8–7 points: 65–80 percent of given tasks are done; 6 points: 55–60 percent of given tasks are done; 5 points: 50 percent of given tasks are done; 0 points: less than a half of given tasks is done or the task was not performed at all.

Examination

50

During the session

Correctly answered questions (20) of the final test. The assessment is following: 10: exellent knowledge and skills. The assessment level is 20–19 correct answers. 9: very good knowledge and skills. The assessment level is 18–17 correct answers. 8: good knowledge and skills, there might occur some insignificant mistakes. Synthesis level is 16–15 correct answers. 7: mediocre knowledge and skills, there are mistakes. Analysis level 14–13 correct answers. 6: knowledge and skills are lower than mediocre, there are (significant) mistakes. Knowledge application level 12–11 correct answers. 5: knowledge and skills still comply with minimum requirements. Many mistakes. Knowledge and comprehension level 10–9 correct answers. 4–1: minimum requirements not fullfilled. 0 –9 correct answers.